Returns & Exchanges
At RedCaard, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined exchange process ensures you get the style you desire without the wait.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and download the pre-paid shipping label provided through our portal.
- 3.Drop Off Your Return
Affix the shipping label to your package and drop it off at any authorized courier location within 7 days of generating the label.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned garments, we will process your full refund or ship out your new exchange size within 3-5 business days.